How can Kendlebell Luton help new business start-ups?

calender - Aug 24th 2009

We help new businesses project the best image, by answering all their calls including the all important sales calls when they are not available to answer their phone. The calls are answered by a friendly receptionist who will know about their business and be able to give callers information as well as taking a message. Our customers tell us that we have changed their ways of working for the better which has helped them to grow and prosper.

 

We offer our clients a transparent system of invoicing, we only charge for messages and these are shown on the message summary report that is emailed at the end of business every working day. Pre-paid and pay as you go packages on offer from many other providers may at first glance appear to be quite good value but not when you add on all the hidden costs such as number rentals and additional minutes they are not as cost effective but actually can be more costly and in many cases you receive only a basic service. Although our charges may look slightly higher for the package but they are extremely cost effective and you are always aware of the number of messages you have received and where you are in your monthly plan and the service we provide is the same for low volume clients as for our high volume clients.

 

The proof of any pudding is in the eating so why not register for a free no obligation trial of our service during a normal working week, this will give you an idea of how we can work together to make you more customer focussed and ultimately more profitable. If you are interested why not email Jet on jet.shah@kendlebell.co.uk or call for a chat on 0800 077 6131.

Well done, for taking the plunge and setting up your own business

calender - Aug 17th 2009

You’ve probably thought long and hard for months over your company name, logo, branding etc for your marketing material because you know that first impressions are vital.

What your competitors forget is that the telephone is still the main tool that customers use to contact your business. If you are reading this then you must have given some thought to how your calls will be handled and care about:

·                                  giving your customers a positive experience

·        maximising every sales enquiry received

·        giving yourself extra support without taking on additional staff

·        giving yourself protected time to run your business  without having to worry about getting  bogged down with answering calls when you should be concentrating on generating new business.

The cost of our service starts from just £35 per month but before you sign up with us, try out Kendlebell Luton’s telephone answering service and see what we can do for you. To set up a FREE no obligation trial for a normal working week or to discuss your company’s requirements please call Jet or Rita on 0800 077 6131 or visit www.kbluton.co.uk

 

Are you always running out of time and what are the consequences if you do not complete a key task or project?

calender - Aug 13th 2009

 

If you don’t have the time, resources, skills and talents for a specific area of expertise, then think about buying the resources in from people you can count on and trust that have the skills and talent to help you achieve your end goals, most of us pass over our book keeping to a book keeper, accounts to an accountant, etc and this is what many of our clients have done by turning to us at Kendlebell Luton. 

We are a personal but professional telephone answering service for businesses. We work with all sorts of clients from accountants, to cleaning companies, to clinics, to Eshops , to web developers etc. Most have said that they realised if they wanted to be serious about growing their businesses and earning a good income they had to structure their business for growth and doing everything themselves saved loads of money but earned them nothing and so their efforts of marketing were wasted.

Unfortunately often this standing back and looking at the business objectively happens after we’ve had some sort of reality check.  Our clients have realised that by using our service their businesses they can get on with delivering the service they provide, which in turn generates their income and the cost of our service is negated by the business they capture. They are always in control of when they want to use our service and they are assured that messages will be received and relayed to them by SMS text or email wherever they are in the world. They have not costs of employing staff or the headaches of managing staff because they know we are ready to take their calls between 8.30am and 6pm Monday to Friday (excluding bank holidays).

The cost of our service starts from just £35 per month but before you sign up with us, try us out and see what we can do for you. To set up a FREE no obligation trial for a normal working week or to discuss your company’s requirements please call Jet or Rita on 0800 077 6131.

Attracting customers

calender - Aug 5th 2009

Many small businesses plough money into marketing campaigns, advertising, search engine optimization and blog sites with the aim of attracting new customers.

Some may get the response they were hoping for but in this financial climate, when people are especially cautious of who they spend their money with, others may find they don’t receive a good enough return for their investment.

However, before putting significant sums into marketing to attract new customers, the astute business owner may want to take a step back and consider the business image they want to project and how they will deal with any enquiries received, consider these questions?

What happens when someone tries to contact their company?

What will their operating hours be?

How will their office be manned?

Who will speak to their callers?

What impression do they want to give their callers – one man band or a team?

Image plays a massive part in the quality of client they attract so if they want to seriously influence sales growth with a great image then it is worth spending time and effort in getting back to basics to make sure they are attracting the right customers and providing them with the service they deserve.

Most of Kendlebell Luton’s clients have experienced growth even in these difficult times, by using our telephone answering and messaging service, which is fantastic value for money.

 

When someone calls their business they are greeted by a friendly team of people who answer the calls in the client’s company name and then efficiently take the message from the caller to relay to the client so they can then respond quickly to any sales enquiries etc.

The client’s offices can be manned and open from 8.30am to 6pm Monday to Friday with a personalized voicemail after hours all they have to do is divert to us when it suits them.

Most importantly though we have helped them to project the right image of a successful team and company and in our experience success attracts success. For how we can help you, please call Jet or Rita on 0800 077 6131

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