Phone numbers - landline or mobile?

calender - Oct 26th 2009

 
What does your telephone number say about you and your business?

Landline number – great this shows solidity, you’ve had a check run on you by a company like BT and they have deemed you fit to have an account, so it inspires confidence to do business with you. But don’t let yourself down by using your personal home line as your business line which is then answered by your kids, as great as your kids maybe it’s not really what your customers want and it makes you look disorganised.

Mobile number – useful but does not inspire confidence, it brings to mind the term “fly by night” you maybe nothing of the sort but it puts doubt in people’s minds and so they are unlikely to call and if they do, will they take you seriously, they still shop around for the service.

Have you ever thought about this? Our customers have and they have found that by having a separate business line it gives them the option to divert to us when they are out at meetings, spending time with the family, getting on with work uninterrupted etc. It allows them to use our business support service to help them grow their businesses and provides them with freedom to know that they can move around and still have their calls answered. Many of our clients have started their businesses working on their own from home but together with our support and as they have won more business they have added staff and moved into offices, but have still continued to use our service because of the cost effectiveness and flexibility it provides. They say where can they get people to answer their calls when they want and from the cost of £35 per month – to them it’s a no brainer.

We offer a free no obligation trial of our service for one week. So what do you have to lose? For more information please call Jet on 0800 077 6131

 

 

Some good reasons to use Kendlebell Luton’s diary management service

calender - Sep 22nd 2009

1. No more lost business

80% of callers hang up on an answer machine. An engaged tone puts off first time callers, and they don’t call back, they call someone else…. Kendlebell Luton will capture all your calls professionally and personally and allow your business to grow.

2. Ensure your diary is full

Because we are dealing with real time live diary system that you can access at the same time, we can fill the gaps with last minute bookings. While you are dealing with a client we can manage waiting lists and take bookings for later the same day ensuring you can see more clients.

3. Enhance your image

First Impressions are the most important and the longest lasting; with Kendlebell Luton answering all your incoming calls quickly and professionally in your Company name, you will ensure that you create the right impression every time.

4. Improve Customer Satisfaction

Client calls your phone number

Client speaks to our experienced helpful receptionist

Appointment is booked into online diary

5. Improve Efficiency

Your time is valuable; spend more of it with your clients and less on administration and returning calls. When you don’t have to worry about answering the phone you can concentrate on other matters. With all messages delivered promptly by email and or text you can prioritise your time.

6. Personal Service

At Kendlebell Luton, we pride ourselves on the Personal Touch and we can tailor our services to suit your business.

7. Flexible

You have total control Kendlebell Luton can work as your full time receptionist. We can be on standby all of the time ready to assist your existing reception staff. Or you can turn us on and off as you need us.

8. Cost Effective

How much is a new client worth to you? You can receive the services of a professional receptionist for a fraction of the cost giving you the peace of mind that you won’t be missing any more new clients.

The proof of any pudding is in the eating so why not register for a free no obligation trial of our service during a normal working week, this will give you an idea of how we can work together.

 

Interested? why not email Jet on jet.shah@kendlebell.co.uk or call for a chat on 0800 077 6131.

Are you always running out of time and what are the consequences if you do not complete a key task or project?

calender - Aug 13th 2009

 

If you don’t have the time, resources, skills and talents for a specific area of expertise, then think about buying the resources in from people you can count on and trust that have the skills and talent to help you achieve your end goals, most of us pass over our book keeping to a book keeper, accounts to an accountant, etc and this is what many of our clients have done by turning to us at Kendlebell Luton. 

We are a personal but professional telephone answering service for businesses. We work with all sorts of clients from accountants, to cleaning companies, to clinics, to Eshops , to web developers etc. Most have said that they realised if they wanted to be serious about growing their businesses and earning a good income they had to structure their business for growth and doing everything themselves saved loads of money but earned them nothing and so their efforts of marketing were wasted.

Unfortunately often this standing back and looking at the business objectively happens after we’ve had some sort of reality check.  Our clients have realised that by using our service their businesses they can get on with delivering the service they provide, which in turn generates their income and the cost of our service is negated by the business they capture. They are always in control of when they want to use our service and they are assured that messages will be received and relayed to them by SMS text or email wherever they are in the world. They have not costs of employing staff or the headaches of managing staff because they know we are ready to take their calls between 8.30am and 6pm Monday to Friday (excluding bank holidays).

The cost of our service starts from just £35 per month but before you sign up with us, try us out and see what we can do for you. To set up a FREE no obligation trial for a normal working week or to discuss your company’s requirements please call Jet or Rita on 0800 077 6131.