For more information please contact me on 0844 6697710 or email me on jet.shah@kendlebell.co.uk

 It is a recorded fact that if you can answer the telephone well then your customers will stay with you. They would rather talk to a receptionist than talk to an answer phone as that makes you seem unapproachable. 50% will recommend your business to others knowing that the call will be answered. The biggest advantage is that you will be able to do more for your clients and get more business.

Keeping an existing customer is a lot cheaper that finding new customers so having Kendlebell Luton answer those calls that you can’t answer will make you look more efficient and still be able to look after your business and customers better.

How often have you called a business and had to leave a message? Did it fill you with confidence that they would call you back? And did you leave a message? Probably not and you did what most callers do – carried on phoning around till someone answered the call and made you feel more confident about their services or product and the chances are your gave your business to them, so why would buyers for service or product behave any differently?

At Kendlebell Luton we make sure that your calls are answered professionally and make sure the opportunity is not lost for your business.

No you don’t have to change your telephone number!

No we don’t control when you divert/ use our service –only you do!

So what happens when you are on the phone and your phone is engaged, do your callers have to keep trying you on redial until they can get through?With our service you can set the diversion so that if your lines are busy or unanswered in 15 seconds then the calls come to us what a great safety net and no missed calls and no capital expenditure is required.

 By changing the way you work you can reduce your overheads and increase your efficiency and work rate by employing Kendlebell Luton’s personalised call answering services. You divert your existing telephone line to us when you want or we can provide you with a dedicated business line, we can then take the calls in your company name or put the call through to your own personally recorded voicemail

Without full time office staff at the end of the phone answering all incoming calls is difficult or impossible. The constant ring of the phone is distracting BUT missing calls can be costly and will lead to missed opportunities or disgruntled customers. Kendlebell Luton’s personalised service is aimed at providing your callers with a friendly informative front to your business. We strive to understand as much about your business to ensure we can assist your callers as much as possible and provide you with a professional point of contact improving your image.

·         Personalised customer service

·        Happy customers

·        More leads and prospects

·        Service during working hours at a fraction of the cost of employing a full time member of staff

·        Credibility and professionalism

What our customers say “Kendlebell Luton’s service gives me peace of mind. My customers and potential customers have a friendly point of contact without me being tied to the phone. It means that I can be more productive”

For a no obligation free trial of our service please call Rita or Jet on 0800 077 6131 or visit our website www.kbluton.co.uk

1. No more lost business

80% of callers hang up on an answer machine. An engaged tone puts off first time callers, and they don’t call back, they call someone else…. Kendlebell Luton will capture all your calls professionally and personally and allow your business to grow.

2. Ensure your diary is full

Because we are dealing with real time live diary system that you can access at the same time, we can fill the gaps with last minute bookings. While you are dealing with a client we can manage waiting lists and take bookings for later the same day ensuring you can see more clients.

3. Enhance your image

First Impressions are the most important and the longest lasting; with Kendlebell Luton answering all your incoming calls quickly and professionally in your Company name, you will ensure that you create the right impression every time.

4. Improve Customer Satisfaction

Client calls your phone number

Client speaks to our experienced helpful receptionist

Appointment is booked into online diary

5. Improve Efficiency

Your time is valuable; spend more of it with your clients and less on administration and returning calls. When you don’t have to worry about answering the phone you can concentrate on other matters. With all messages delivered promptly by email and or text you can prioritise your time.

6. Personal Service

At Kendlebell Luton, we pride ourselves on the Personal Touch and we can tailor our services to suit your business.

7. Flexible

You have total control Kendlebell Luton can work as your full time receptionist. We can be on standby all of the time ready to assist your existing reception staff. Or you can turn us on and off as you need us.

8. Cost Effective

How much is a new client worth to you? You can receive the services of a professional receptionist for a fraction of the cost giving you the peace of mind that you won’t be missing any more new clients.

The proof of any pudding is in the eating so why not register for a free no obligation trial of our service during a normal working week, this will give you an idea of how we can work together.

Interested? why not email Jet on jet.shah@kendlebell.co.uk or call for a chat on 0800 077 6131.