Telephone Answering Service

Telephone Answering provides a first-class, comprehensive telephone answering service. All incoming business communications can be answered on your behalf by our team of experienced virtual receptionists.

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An extension of your team

However, we are so much more than a telephone answering service: we act as an extension of your team. Our UK staff focus on gaining a complete understanding of your business so that when clients call and you’re not available, they are guaranteed an excellent level of customer service.

Professional UK staff

Our staff are based in our UK office so all messaging with your company is handled in real time, enabling seamless communications and faster decision-making.

Flexible services

Telephone Answering provides communications services and expertise to diverse organisations of all sizes, in a wide variety of industries. In addition to our telephone answering service, we also handle live web chats and diary management services.

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Don’t miss a call again!

If you want the freedom to concentrate on running your business, without worrying about whether you’re missing valuable customer calls, we can help you.

Providing daily support

If your staff are overwhelmed by their day-to-day responsibilities, then they might find it difficult to pick up the phone whenever valued customers call in. If you want to ensure that you never miss a call again, we’re here to give you that assurance. Our PAs are hard at work from 8:30 AM to 6:00 PM every workday, answering every call, paying utmost attention to the quality of their service. That constant vigilance means better relationships, and ultimately higher revenues.

 

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We do more than just answer your calls!

Customer’s being able to access your business isn’t just a useful feature, it’s a necessity. With mobile phones, wireless internet connections, social media and various other communications tools available, today’s consumers expect businesses to be available for feedback, enquiries, and support on a regular basis.

With Increasingly demanding customers, organisations have no choice but to adapt or risk being left behind. After all, just one missed call could mean the difference between securing a highly desirable client and losing them to your closest competitor