So much more than just a telephone answering service

You have probably spoken to us but never realised it. Telephone Answering was established in 2007 and have been supporting businesses since then. Our ethos is to give excellent service at an affordable cost.

If you want the freedom to concentrate on running your business, without worrying about whether you’re missing valuable calls, we are here to help.
We are not a one size fits all service as we understand that most businesses have specific requirements for their business. We love a challenge and have a can-do attitude so if you’re looking for something specific, give us a call and we will do our best to accommodate your needs.

We provide bespoke telephone answering services and expertise for organisations of all sizes in a wide variety of industries

An extension of your team

We are so much more than a telephone answering service: we are an extension of your in house team. We focus on gaining a complete understanding of your business so that when clients call and you’re not available, they are guaranteed an excellent level of customer service.

Office based staff

All our staff are based in our office and not outsourced overseas. All telephone calls and messaging for your company is handled in real time .

Bespoke services

We are not a one size fits all service as most businesses have specific requirements for their business. Telephone Answering provide tailored services and expertise to organisations of all sizes, in a wide variety of industries.

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We do more than just answer your calls!

Customer’s being able to call your business isn’t just a useful feature, it’s a necessity. With mobile phones, wireless internet connections, social media and various other communications tools available, today’s consumers expect businesses to be available for feedback, enquiries, and support on a regular basis.

With Increasingly demanding customers, organisations have no choice but to adapt or risk being left behind. After all, just one missed call could mean the difference between securing a highly desirable client and losing them to your closest competitor