Starting your own business and managing everything can be exiting. The whole experience can be thrilling and adventurous, but one hasty decision
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Customers and companies interact with each other in interesting ways, thanks to the software that makes it possible. The days when you could only contact a company through a single…
Providing a high end customer service over phone is essential. It’s a dedicated service that requires talent, skill, and a whole lot of experience.
Their problem is how to get the diary managed and all the missed calls answered. The central receptionist is too busy with queries and other calls so missing more calls from new customers.
Aesthetic and Dental clinics based in Manchester and London offer a variety of treatments, from laser teeth whitening, Botox and fillers, to holistic therapies, laser hair removal and minor surgery.…
Client since: October 2007 Company KW is a sole trader Will Writer, who works from an office where, but he also visits clients in their homes. While he is with…
The director approached us and asked if we could just answer their telephone calls and send a message by email or text to him while they were on holiday. We advised him that we could not only answer the calls but if he was happy we could send the messages to the appropriate engineer and let the engineer deal with the issue and we could copy the director into the message so he knew what was happening. This way they could just relax while on holiday and know the business is taken care off.
Client since: January 2016 SF Digital Studios are a digital marketing company and are one of the few certified Google partners in Bedfordshire. Their services include Google Ad-words, Web Design,…
Having approached their existing telephone answering service they really didn’t have the resources or staff capable of handling the requirements for the company. Basically, the existing company could only follow a script take basic messages and nothing else. Company V required a service that could be an extension of their office not just another telephone answering service.