Good customer support is an integral component of any business. This is especially true in case of small and medium-sized enterprises that are still struggling to find their footing in…
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WordPress has over 50,000 plugins that aim to enhance your website’s performance, make it more accessible, and take it to the next level. While most of these plugins are free…
The online marketplace has a steep learning curve, one that is marred by a complicated trial and error process that punishes you each time you get something wrong. The easiest…
When it comes to running a business time literally is money. Creating and optimising an effective time management diary can help you make the most efficient use of your time.…
Not being able to answer your client’s phone when they reach out to you is a sure-fire way of damaging your bottom line, and worse still, your reputation. Furthermore, if…
There are several reasons for entrepreneurs to hire telephone answering services. These include improving customer service, cutting back on training costs, and capturing more leads. More importantly, the right answering…
When it comes to securing new sales and repeat business, communication plays an important role. This is true whether you are a new start-up or thriving enterprise – without communication,…
When it comes to prospects, first impressions are – almost always – last impressions. From voice tones to the right choice of words, every tiny detail will be scrutinised and…
The hallmark of any successful sales team is that they constantly practice, improve, and refine their strategy. They are not afraid of experimenting with new techniques in favour of existing…
Every website and online store strive to increase its traffic and conversion rates. But when you’re just starting out with a basic strategy, it can be a little challenging to…