Congratulations, you have incorporated live chat within your website. Your customers will now be able to interact with you in a better manner and appreciate the fact that you are…
Due to ever-increasing competition, customers have a huge choice when it comes to deciding the service they should go to. The competition in the market is fierce and customers are…
Working in the telephone answering industry, we get a wide variety of clients from all kinds of backgrounds.
Budgeting is an important activity at almost all accountancy and audit firms. An accountancy firm would want to optimise its budget in such a way that all costs are justified
Many businesses around the globe are thinking of expanding to new and exciting opportunities, but there is a certain fear within regarding outsourcing.
All accountants will agree that customer service is the backbone of their business, and it plays a crucial role in generating sales.
Playing a supportive role in any firm requires more than just answering phone calls. The support team should be able to provide an entire suite of services that include answering phone calls, handling live chat, managing diaries, and troubleshooting problems.
Take a look at how virtual receptionists go the extra mile in offering high-quality customer services
Are you looking for a new virtual receptionist? Here are four important things you should actively look for before hiring one.