WordPress has over 50,000 plugins that aim to enhance your website’s performance, make it more accessible, and take it to the next level. While most of these plugins are free to install and admirably do what promise to do, but it can be a bit overwhelming to find the right help desk plugin for your website. We’ve rounded up our list of the most essential plugins every WordPress website .
1. Yoast SEO
Imagine having to manually configure your blog’s Meta details every time you want to post something new. Yoast SEO now makes it possible to enter your blog’s relevant Meta details and even lets you see how they look on Google in real-time. Yoast SEO can easily create 301 directs, generate site maps, optimise your social media, and offer other benefits.
Zendesk have released special plugins that let you seamlessly integrate their customer support system into your WordPress website. The plugin gives you access to their powerful customer support and ticket system in the comforts of your WordPress Dashboard. Zendesk also lets you convert comments into tickets with the help of a single click.
Contact forms are arguably one of the most important features of websites. They connect your customers to your email box. WPForms makes contact forms extremely easy thanks to their simple drag-and-drop form builder to help you create contact forms, payment forms, and other forms.The best part is that WPForms integrates with popular payment and marketing platforms, so you can have your online busies up and running in just a few minutes.
WordPress by default comes with state of the art security systems that are constantly updated by the WordPress Community. But if you want to make payments extra secure, you can’t pick better than Sucuri. This premium plugin requires a paid subscription but arguably offers the best protection for your website.
Sucuri protects and monitors your website from XSS attacks, DDoS, malware threats, brute force, and just about everything an unethical hacker could come up with.
5. Updraft Plus
It is important to back up your website periodically in case something goes wrong somewhere down the line. This is where UpdraftPlus comes in, it automatically creates backups of your website and stores them in safe locations like Dropbox, Google Drive, S3, and more. Restoring your website from one of the backups is simple and self-explanatory. UpdraftPlus offers its base plugin free of cost, but you can opt for extra features.
6. Live Chat
Many live chat online solutions can seamlessly integrate with your WordPress website. They offer similar pricing structures and also give you free trials. Popular options include Zendesk, Chaport, Live Chat, Snaps Engage, tawkto and more. Many of these tools also offer other services such as email marketing integration, marketing automation, and CRM among others.