What Our Customers Say
“Telephone Answering.biz was able to help me with my business by providing a service for obtaining customer feedback over the phone. They were efficient, knowledgeable and very professional in their approach. This work saved a lot of time for me and we got better results because customers were more willing to provide feedback to a third party.”
I am very impressed with your services, you have come up trumps to everybody else! Not just price wise but even on returning my call and the Lady answering is very friendly too!….. I would just like to write to thank you and your team for the wonderful service you provide. I have previously been with 3 other telephone answering services and your company provides a far better service than any of these. The changeover to your company for taking my telephone orders and callers credit card details has been seamless and extremely easy.I have found the staff to be courteous at all times with my customers. I like the fact I receive emails as soon as a customer calls with a query, and at the end of the day I have a full report which is rare with telephone answering services making your service very transparent. Where I have customers with order queries your staff have called them at their initiative and helped solve the query which saves me a great deal of time and money. I would thoroughly recommend your company to anyone who wants a bespoke answering service without hesitation. Please pass my phone number to any new customers who would like to get a reference.