All accountants will agree that customer service is the backbone of their business, and it plays a crucial role in generating sales.
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Clients want instant answers and no longer have the patience to wait out a few days or even hours before someone knowledgeable gets back to them.
You don’t have to be an expert in marketing to realise that high-quality customer service plays an important role in sales. Your customers will often only do business with you…
If you own a business, you’re probably thinking of using live chat to communicate with your customers. The issue with live chat,
Providing a high end customer service over phone is essential. It’s a dedicated service that requires talent, skill, and a whole lot of experience.
Playing a supportive role in any firm requires more than just answering phone calls. The support team should be able to provide an entire suite of services that include answering phone calls, handling live chat, managing diaries, and troubleshooting problems.
Take a look at how virtual receptionists go the extra mile in offering high-quality customer services
Are you looking for a new virtual receptionist? Here are four important things you should actively look for before hiring one.
Virtual receptionists are professionals who are trained to handle the customer side of things so you can focus on more core areas of your business
Small business owners frequently make decisions that are based on pure scepticism. They have lofty goals in mind, but they are not entirely sure that their decisions will achieve the desired outcomes.