Due to ever-increasing competition, customers have a huge choice when it comes to deciding the service they should go to. The competition in the market is fierce and customers are…
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Starting your own business and managing everything can be exiting. The whole experience can be thrilling and adventurous, but one hasty decision
Working in the telephone answering industry, we get a wide variety of clients from all kinds of backgrounds.
Budgeting is an important activity at almost all accountancy and audit firms. An accountancy firm would want to optimise its budget in such a way that all costs are justified
Many businesses around the globe are thinking of expanding to new and exciting opportunities, but there is a certain fear within regarding outsourcing.
Whenever a business is about to launch a new advertising strategy or kick-start a viral marketing campaign, they try to make sure that the return on investment is at par…
Customers and companies interact with each other in interesting ways, thanks to the software that makes it possible. The days when you could only contact a company through a single…
All accountants will agree that customer service is the backbone of their business, and it plays a crucial role in generating sales.
Clients want instant answers and no longer have the patience to wait out a few days or even hours before someone knowledgeable gets back to them.
You don’t have to be an expert in marketing to realise that high-quality customer service plays an important role in sales. Your customers will often only do business with you…