Live chat technology has been around since the early 2000s, but only a few companies used it as a tool to improve their customer service. Now all web sites can…
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Savvy marketers use live chat as a growth hacking tool by improving customer service along the way. The reason for success through live chat is simple: better customer service means…
Good customer service is the cornerstone of successful enterprises. You should strive to make user experience a priority if you haven’t done so already. Customer service has changed considerably over…
If your bottom line depends on clients engaging with your sales team, then it is of utmost importance to provide them with the best service possible. This requires opening all…
If you use your website as a touch point to interact with customers, then you owe it to yourself to install live chat services. Live chat enables instantaneous interaction between…
From access to a fast website that loads instantly to fast shipping – customers want their things in a jiffy, and they always get it. Speaking of speed; nothing beats…
Congratulations, you have incorporated live chat within your website. Your customers will now be able to interact with you in a better manner and appreciate the fact that you are…
If you are going through this blog post, chances are that you already know what live chat is and have heard someone talking about how it can help in improving…
Due to ever-increasing competition, customers have a huge choice when it comes to deciding the service they should go to. The competition in the market is fierce and customers are…
Starting your own business and managing everything can be exiting. The whole experience can be thrilling and adventurous, but one hasty decision