01582 540540

All Posts

Case study: Security systems company

The director approached us and asked if we could just answer their telephone calls and send a message by email or text to him while they were on holiday. We advised him that we could not only answer the calls but if he was happy we could send the messages to the appropriate engineer and let the engineer deal with the issue and we could copy the director into the message so he knew what was happening. This way they could just relax while on holiday and know the business is taken care off.